TERMS AND CONDITIONSThese Terms and Conditions (the “Terms”) reflect the way our business works, so it’s important to establish what you can expect from us to make sure that we are on the same page. Read more on what conditions you can use the site https://penfellow.com (the “Site”, the “service”). By accessing or browsing the Site, you agree to be bound by these Terms. If you don’t agree with them, you can’t use the Site. This Site is owned and operated by PenFellow (the “Company”, “we”, “our”, “us”).
1. WHAT ELSE TO READ
2. GENERAL TERMSThese Terms constitute a legally binding agreement between you and our Company. Broadly speaking, we give you permission to use our services (the “Services”) if you agree to follow these Terms. If any aspect of this agreement is unenforceable, the rest will remain in effect. This agreement does not give rights to any third parties, but our rights and obligations can be assigned to others. We can make changes to the Terms. We will alert you of any changes by updating the “Last Updated” date of these Terms. All changed Terms shall become valid at the moment they are published and you waive the right to receive specific notice of each such change. Please, check these Terms from time to time.
3. SERVICESWe may provide you with the following Services:
- Writing, editing and proofreading of books, memoirs etc.;
- Book cover design;
- Marketing and promotion.
4. ORDER PROCESSING, PAYMENT AND REFUNDYou need to fill a feedback form or order form on our Site to access our Services. We will ask you to provide details of your order and contact info, then you need to place an order. After that we will send you a contract, an invoice and describe what you have to do to confirm your order. Most order management processes can be broken down into the following stages:
- Receiving your order;
- Signing of a contract;
- Receiving your payment;
- Order fulfillment.